Responsible gambling

At Velvet Bingo, we prioritize the well-being and safety of our players. We understand that while gambling can be entertaining, it can also lead to difficulties if not approached responsibly. Our commitment to responsible gambling involves providing a variety of tools and resources to help you manage your gaming experience effectively.

Players are encouraged to take advantage of various responsible gambling tools available within your account. You can set daily, weekly, or monthly deposit limits to control the amount of money you wager. These limits can be adjusted; however, increasing a limit requires a cooling-off period, typically lasting 24 hours. This ensures you have time to reflect on your gambling habits before further commitments.

Additionally, we offer session time reminders and reality checks that prompt you with notifications about your gaming time, helping you to stay aware of your activity. If you need a temporary break, our time-out feature allows you to suspend your account for a period ranging from 24 hours to several weeks. For those who need a longer-term solution, self-exclusion is available, allowing you to block access to your account for an extended period, such as six months or longer. During this time, accounts cannot be reactivated without further confirmation.

We also recognize the importance of external support, and we encourage you to seek help if you feel gambling is becoming a problem. Our responsible gambling pages provide links to several established organizations that offer confidential support, advice, and resources for managing gambling behavior.

Being proactive about your gambling experience is crucial. If you ever feel that your gambling is becoming unmanageable, we advise you to take a step back and utilize the support tools we have in place. Your gaming experience should always be enjoyable and within your control.